applicants
TSRs to start on October 12, 2009!!! (Ortigas Site)
at TELUS International Philippines, Inc. in National Capital Region
RESPONSIBILITIES:
Successfull candidates will handle the following:
*Provide resolutions to problems they may encounter with their GPS units*Resolve issues through a real time troubleshooting
*Facilitate repair request of GPS units
*Provide customer any relevant information about GPS Units
REQUIREMENTS:*Candidate must possess at least a Vocational Diploma / Short Course Certificate in any field, preferably Engineering/Computer related courses
*Average to Good verbal and written communication skills
*Can communicate with customers at various technical levels
*PC Experience – Windows 2000, Windows XP, Windows Vista
*PC hardware/Software troubleshooting experience is a plus
*Experience handling escalated issues/customer (irate)
*Excellent call control ability
*Excellent customer service skills
*Applicants must be willing to work in Ortigas
*Applicants must be willing to work on shifting schedules including graveyard
*Applicants should be Filipino citizens or hold relevant residence status
*Fresh graduates/Entry level applicants are encouraged to apply
*Full Time positions available
>>>Interested applicants may submit an updated copy of their resume to ipsourcing02@yahoo.com so you can be processed immediately (kindly indicate the position and the job posting that you’re interested to apply for) or you may contact us at 09166299989 for further details.
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